Privacy Policy
Effective Date: 11/06/2024
This Privacy Policy explains how Blanco Family medicine collects, uses, protects, and shares personal information gathered through our website. We are committed to safeguarding patient privacy and adhere to industry standards, including the Health Insurance Portability and Accountability Act (HIPAA), to protect personal health information.
1. Collection and Use of Personal Information
- Types of Information Collected
We may collect personal information such as your name, contact information (address, phone number, and email), date of birth, insurance details, medical history, and other relevant health information necessary for treatment and billing.
- How We Collect Information
Information is collected directly from you when you make an appointment, submit forms on our website, or contact us via phone or email.
- Purpose of Collection
We use this information to provide medical services, manage patient records, process billing and payments, and comply with legal and regulatory requirements.
2. Storage of Personal Information
- Data Security Measures
Personal information collected through our website is stored on secure servers with restricted access. Physical and technical safeguards are in place, including encryption, secure access protocols, and regular security audits, to ensure data protection.
- Retention of Data
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and as required by law. When personal information is no longer needed, it is securely disposed of.
3. Sharing and Disclosure of Personal Information
- With Whom We May Share Information
We do not share personal information with third parties unless required by law or necessary for medical care, such as sharing with other healthcare providers, insurance companies, or billing entities. All sharing is done in strict compliance with HIPAA.
- Third-Party Marketing
We do not share any personal information, including SMS consent and phone numbers, with third parties or affiliates for marketing purposes.
4. Protection of Personal Information from Unauthorized Access
We have implemented security measures to protect personal information from unauthorized access, alteration, or disclosure. These measures include physical access controls to data storage facilities, cybersecurity protocols, and training for our staff on privacy and data protection practices.
5. Patient Rights Regarding Personal Information
- Accessing and Correcting Information
You have the right to request access to your personal information and, if necessary, request corrections to ensure accuracy. To request access or correction, please contact our office by phone at [Insert Phone Number] or email at [Insert Email Address].
- Withdrawing Consent
You may withdraw consent to use or disclose your personal information at any time, subject to legal or regulatory limitations. However, please note that withdrawing consent may impact our ability to provide certain services.
6. SMS Consent and Phone Number Privacy
If you provide consent to receive SMS communications, your phone number will be used solely for appointment reminders, important health notices, or other directly related healthcare communication. We will not share your phone number with any third party for any purpose unrelated to your healthcare or for marketing purposes.
7. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on our website, and the effective date will be noted at the top of the policy. We encourage you to review this page regularly.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Blanco Family Medicine
380 W Badillo St
Covina, CA 91723
Phone: (626) 915-3000